Fueling Your Breaks
EJ'S Vending Privacy Policy
EJ's Vending ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect information in the course of operating our vending services in the Chicagoland area.
1. Information We Collect
We collect minimal information necessary for our business operations:
From Business Clients (Location Partners):
- Business name, address, and contact details
- Primary contact person's name, email, and phone number
- Utility information (for electricity reimbursement calculations)
- Service preferences and product requests
From Website Visitors:
- Contact information submitted through our website forms
- Basic analytics data (IP address, browser type, pages visited) via cookies
- Email addresses for newsletter subscriptions (with explicit consent)
From Vending Machine Usage:
- Transaction data (date, time, product selected, price) collected anonymously
- Machine performance and inventory data
- Maintenance and service records
Important Note: Our vending machines do not collect personally identifiable information (PII) from consumers. We do not use facial recognition, mobile tracking, or personal identification systems in our machines. All transaction data is aggregated and anonymous.
2. How We Use Your Information
We use collected information for legitimate business purposes only:
- To provide, maintain, and improve our vending services
- To communicate with business partners about service matters
- To process electricity reimbursements accurately
- To fulfill product requests and customize machine inventory
- To analyze aggregated sales trends for business planning
- To respond to inquiries and provide customer support
- To comply with legal obligations
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption: Sensitive data transmitted electronically is encrypted
- Access Controls: Strict access limitations to authorized personnel only
- Physical Security: Secure storage for physical records
- Regular Audits: Periodic review of our security practices
- Employee Training: All staff trained in data protection protocols
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
- Service Providers: With trusted third parties who assist in our operations (e.g., payment processors, maintenance technicians) under strict confidentiality agreements
- Legal Compliance: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate privacy protections)
- With Consent: When you explicitly authorize us to share specific information
5. Data Retention
We retain data only as long as necessary for legitimate business purposes:
- Business client information: Retained for the duration of our partnership plus 3 years
- Transaction data: Aggregated and anonymized after 24 months
- Website analytics: Retained for 26 months
- Correspondence: Retained for 3 years from last contact
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data:
- Access: Request confirmation of whether we process your data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data under certain circumstances
- Objection: Object to our processing of your data
- Portability: Request a copy of your data in a structured format
- Withdraw Consent: Withdraw previously given consent at any time
To exercise these rights, contact us at info@ejsvending.com.
7. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify business partners of material changes via email and post the updated policy on our website with a new "Last Updated" date.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
11. Data Protection Authority
If you have unresolved privacy concerns, you may contact the appropriate data protection authority in your jurisdiction. For Illinois residents, you may contact the Illinois Attorney General's Office.